How An AI Receptionist’s Friendly Tone Can Alienate The Best Customers

There's an irony involved in modernizing customer communication platforms: Handing off some interactions to AI requires ...
No Jitter

AI Receptionists Enter the Digital Workforce

In the first quarter of 2025, seven different UCaaS/CCaaS vendors including RingCentral, Zoom, Webex and Talkdesk released generative AI-powered virtual receptionists essentially eliminate the need ...

Warning: Agentic Voice & The AI Empathy Trap

As businesses look to establish AI receptionists for customer interactions, they’re often told that these agentic voices ...

Your business should hire an AI receptionist. Here’s how quickly they can pay for themselves

AI receptionists can catch missed bookings, answer questions, and free up employees to focus on customers.
2UrbanGirls on MSN

8 out of 10 callers hang up on voicemail. An AI receptionist for small business fixes that.

Marcus owns a plumbing company. Eight trucks on the road, three jobs booked back-to-back, and his phone lighting up ever ...
No Jitter

AI Receptionist Workforce Expands by Five

Those interested in hiring a virtual receptionist are now spoiled for choice, with another five offerings making news in the last few months. In June, UCaaS/CCaaS vendor Wildix launched its Wilma AI, ...
ZDNet

AT&T customers will soon get their own AI receptionist to answer calls and block spam

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AI answers the call

A dental practice in North Raleigh uses an AI receptionist to handle 300-400 daily calls and text messages with 24/7 ...